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Privacy Policy for myBiz POS Lite

Last Updated: July 22, 2025

Thank you for choosing myBiz POS (“we,” “us,” “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us.

This privacy policy applies to all information collected through our mobile application (“App”), and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Services”).

Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.

WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us or our products and services, when you participate in activities on the App, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the App, the choices you make, and the products and features you use. The personal information we collect may include the following:

Personal Information You Provide to Us:

  • Identity & Contact Data: Name, email address, phone number, mailing address, and user IDs.
  • Financial Data: While we do not store credit card details, we collect data necessary to process your payments if you make purchases, such as your payment instrument number and the security code associated with it. This data is passed directly to our payment processors.
  • Business Data: Information about your business, including product lists, inventory, sales data, customer information, and employee data that you input into the App.

Information Automatically Collected:

  • Device and Usage Information: We automatically collect certain information when you visit, use, or navigate the App. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information. This information is primarily needed to maintain the security and operation of our App, and for our internal analytics and reporting purposes.
  • App Info and Performance: We collect information about app performance, including crash logs and diagnostics, to identify and fix bugs and improve the stability of the App.
  • Device or Other IDs: We may collect data from device or other identifiers for purposes of app functionality, personalization, and account management.

Information Collected from Other Sources:

  • We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties.

HOW DO WE USE YOUR INFORMATION?

We use personal information collected via our App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive:

  • To Facilitate Account Creation and Logon Process.
  • To Provide and Manage the Services. We use your information to provide you with the requested POS services, including processing transactions, managing inventory, and generating reports.
  • To Manage User Accounts. We may use your information for the purposes of managing your account and keeping it in working order.
  • To Send Administrative Information to You. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • To Protect our Services. We may use your information as part of our efforts to keep our App safe and secure (for example, for fraud monitoring and prevention).
  • For Analytics and Improvement. We use information to understand usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our App, products, marketing, and your experience.
  • To Respond to User Inquiries/Offer Support to Users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.
  • For Marketing and Promotional Communications. We and/or our third-party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences.

We do not sell your personal data to third parties.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

Based on the developer’s data safety declaration on the Google Play Store, user data is not shared with other companies or organizations.
However, we may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

DATA SECURITY

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. As stated in the app’s data safety information, your data is transferred over a secure connection (encrypted in transit).

However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

YOUR PRIVACY RIGHTS

In some regions, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

The developer provides a way for you to request that your data be deleted. To make such a request, please contact us using the contact details provided below.

POLICY FOR CHILDREN

We do not knowingly solicit data from or market to children under 13 years of age. By using the App, you represent that you are at least 13 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the App.

CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may contact us at:

  • myBiz Software
  • Email: support@kreators.com
  • Phone: +6231-504 5126
  • Address: Ruko Manyar Megah Indah Plaza Blok H No. 7 Jl. Ngagel Jaya Selatan, Surabaya